Privacy Policy
Last Updated: March 2025
Introduction and Scope
pyranoventis operates as an educational platform focused on business strategy training throughout Australia. We're based at 117 Sydney St, Mackay QLD 4740, and we take your privacy seriously. This policy explains how we handle your personal information when you interact with our services, browse our website, or engage with our educational materials.
This document applies to all users accessing pyranoventis.com and related services. We've structured this information to help you understand exactly what happens to your data and what rights you hold. If something isn't clear, reach out to us directly.
Information We Collect
Personal Details You Provide
When you sign up for our courses or contact us, we gather certain details. This typically includes your name, email address, phone number, and postal address. For enrolled students, we also collect information about your educational background and professional interests to better tailor our programs.
Technical Information
Our systems automatically log technical data when you visit our site. This includes your IP address, browser type, device information, and browsing patterns. We use this to improve site performance and understand how people navigate our educational content.
Payment Information
When you enroll in paid programs, we process payment details through secure third-party processors. We don't store complete credit card numbers on our servers. What we keep are transaction records, billing addresses, and payment confirmation details.
We never sell your personal information to third parties. Your educational records and contact details remain confidential and are used solely for delivering our services.
How We Use Your Information
Your data serves specific purposes within our educational operations:
- Processing course enrollments and managing your student account
- Delivering educational materials and program updates
- Responding to inquiries and providing customer support
- Sending relevant information about upcoming programs starting in late 2025 and throughout 2026
- Analyzing website usage to improve our platform and course offerings
- Complying with Australian education regulations and legal requirements
- Protecting against fraudulent activities and maintaining platform security
We don't use your information for automated decision-making that affects your educational opportunities. All enrollment decisions and program recommendations involve human review.
Legal Basis Under Australian Privacy Principles
pyranoventis operates under the Australian Privacy Act 1988 and adheres to the Australian Privacy Principles (APPs). We collect and process your personal information based on several legal grounds:
| Processing Purpose | Legal Basis |
|---|---|
| Course enrollment and service delivery | Contractual necessity |
| Marketing communications | Consent (opt-out available) |
| Website analytics and improvements | Legitimate business interests |
| Educational record keeping | Legal compliance |
Data Sharing and Third Parties
We share your information only when necessary for educational operations or legal compliance. Here's who might access your data:
Service Providers
We work with trusted partners who help us deliver educational services. This includes payment processors, email service providers, and learning management system hosts. These companies process data on our behalf under strict confidentiality agreements.
Educational Partners
Some programs involve collaboration with industry partners or guest instructors. When relevant to your course, we may share your name and contact details with these partners, but only with your prior knowledge.
Legal Requirements
We'll disclose information when required by Australian law, court orders, or regulatory authorities. This might include responding to legitimate requests from education regulators or law enforcement.
We don't sell, rent, or trade your personal information to marketing companies or data brokers. Any data sharing serves educational purposes or legal obligations.
Your Privacy Rights
Under Australian privacy law, you hold several rights regarding your personal information:
Access Your Data
Request a copy of all personal information we hold about you, including educational records and account details.
Correct Inaccuracies
Ask us to update or correct any information that's outdated or incorrect in our systems.
Request Deletion
Ask us to delete your personal data, subject to legal retention requirements for educational records.
Withdraw Consent
Opt out of marketing communications at any time without affecting your access to enrolled programs.
Exercising Your Rights
To make a privacy request, email us at help@pyranoventis.com with "Privacy Request" in the subject line. Include your full name and the email address associated with your account. We'll respond within 30 days and verify your identity before processing requests.
If you're not satisfied with how we handle your privacy concerns, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
Data Security Measures
We protect your information through multiple security layers. Our website uses SSL encryption for all data transmission. Student records are stored on secure servers with restricted access, and our staff receives regular training on privacy practices.
We maintain firewalls, conduct regular security audits, and monitor systems for suspicious activity. Payment information is processed through PCI-compliant payment processors, never stored directly on our servers.
While we implement strong security measures, no online system is completely immune to breaches. We'll notify you promptly if any security incident affects your personal information, as required by Australian law.
Data Retention and Deletion
We keep your information only as long as necessary for educational purposes and legal compliance:
- Active student records: Maintained throughout your enrollment and for seven years after course completion to comply with Australian education record-keeping requirements
- Financial records: Retained for seven years after your last transaction to meet tax and accounting regulations
- Marketing communications data: Kept until you unsubscribe, then deleted within 90 days
- Website analytics: Aggregated and anonymized after 26 months, with personally identifiable details removed
When retention periods expire, we securely delete or anonymize your information. You can request early deletion of certain data types, though educational records must be retained according to regulatory requirements.
Cookies and Tracking Technologies
Our website uses cookies to enhance functionality and analyze usage patterns. Essential cookies enable core features like maintaining your login session and remembering course progress. These are necessary for the site to work properly.
Analytics Cookies
We use analytics tools to understand how visitors interact with our content. This helps us improve course materials and website navigation. These cookies collect information about pages visited, time spent on site, and browser types.
You can control cookies through your browser settings. Blocking certain cookies might affect site functionality, particularly for logged-in features and course access. Most browsers let you view and delete existing cookies.
Children's Privacy
Our programs are designed for adult learners aged 18 and over. We don't knowingly collect personal information from individuals under 18. If you're a parent or guardian who believes we've inadvertently collected information about a minor, contact us immediately at help@pyranoventis.com so we can delete it.
Changes to This Policy
We review and update this privacy policy periodically to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify enrolled students by email and post the updated policy on our website with a new "Last Updated" date.
Continued use of our services after policy changes indicates your acceptance of the updated terms. We encourage you to review this page occasionally, especially before enrolling in new programs.